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What are Replenishment Shipments on Takealot in South Africa?

Takealot Distribution Centres (Takealot DCs) significantly reduce the time between order placement and order delivery. If you are a regular seller on Takealot, you may want to store your in-stock items in a Takealot DC to improve delivery times. However, your in-stock items are not infinite and you must replenish them occasionally. In this article, let's understand what replenishment shipments are on Takealot and how you can restock your inventory at a Takealot DC in South Africa.What are Replenishment Shipments on Takealot in South Africa?Replenishment Shipment on Takealot in South Africa is a process of stocking your inventory in advance in a Takealot DC. These 'in-stock items' remain at Takealot DC until they are sold to customers.Takealot Distribution Centres, commonly known as Takealot DCs, are one of the many reasons South Africans choose to sell on Takealot. These centres focus on streamlining the packaging and delivery process by significantly cutting down the delivery time and costs. This system is ideal for businesses that frequently make sales on Takealot.How does a Takealot DC improve delivery times?In a nutshell, you stock the products you are selling through your Takealot account in a Takealot DC in advance. Even though there are no active orders for that specific product, you can still choose to stock your products in a Takealot DC.Let's understand this with an example.You are a Cape Town-based business selling your products to customers in Johannesburg. To streamline the delivery process, you may choose to stock your products in the Johannesburg Takealot DC in advance. So, if any customer residing in Johanessburg orders your products, they may receive their product within 1-2 days.These 'in-stock' products are highly preferred by customers due to their enticing delivery times.How do I replenish my 'In-Stock Items' on Takealot?Step 1: Choosing the Items to Replenish a ShipmentTo do so, log in to your Takealot Seller Account. You will be seeing your Seller Dashboard by default.On this window, select the 'Shipments' option from the left-hand menu and click on New Replenishment Shipment. This should open a page that displays all the products that you sell on Takealot.Now, find the products in the list that you want to restock at a Takealot DC. Sort out these products with the help of filters available in each column's header.Did you find the product you want to replenish? Perfect! Now go to the end of that product's row. Under 'Qty Sending', you will see the initials for Johannesburg and Cape Town Takealot DCs. By default, their values will be zero.Now, to which Takealot DCs do you want to send the replenishment shipments? And how many? Input respective values in the boxes, and then select the 'Create Shipment' button on the bottom right corner.Step 2: Crafting a Draft ShipmentNow, depending on the locations you have chosen, Takealot may create draft shipments accordingly. If you have selected both Johannesburg and Cape Town, you will see two draft shipments.Once you are happy with the information, select 'Create Draft Shipments'This will take you to the next tab, which will be for Draft Shipments. If everything seems good to go, click on 'Process Shipment' to view your draft shipment.Now, you will see all the products you will be shipping. You can change the quantity for sending or remove any items if necessary. Once done, click on 'Mark Shipment as Confirmed' in the bottom right corner.After this, Takealot will ask you whether you want to decrease your stock at hand. This depends on how you are managing your inventory.Once done, click on 'Confirm Shipment'.Step 3: Confirmed Shipment StageNow that you have confirmed your shipment, you can print shipping labels and shipping notes, and book your delivery with Takealot. Furthermore, you can download Product Labels and a Picking List, Rename your Shipment, or Cancel the Shipment altogether.There are two important steps to do here.Printing the Product Labels. This will contain the Product Name and their Barcodes.Booking your delivery with Takealot. You can either deliver it by yourself, select your own courier, or deliver it with Takealot's preferred courier partner. We prefer Collivery as our delivery partner.This process must be understood practically. For such, we have an in-depth video covering every minute detail of the shipping aspect on our YouTube Channel. Please take a look.ConclusionOnce you have completed all the steps, you can go back to the seller portal and mark the shipment as complete. You may check this order in the shipped shipment tab on Takealot until it is delivered to Takealot. Once the replenishment shipments are delivered to the Takealot DC, those products will be ready to be sold as 'in-stock items' in South Africa.Remember, storing your 'Stock on Hand (SoH)' at a Takealot DC will incur extra charges after 30 days. While Takealot DCs significantly cut down on long delivery times, we highly advise you to keep a regular tab on these fees as they can quickly eat into your profits. We have a FREE Takealot Seller Course on Skill Space for a limited time where we explore the nooks and crannies of being a Seller on Takealot. Make sure you take advantage of the offer if you are interested.For any questions, please feel free to reach out to us.

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Published - Thu, 24-Oct-2024

Created by - Saket Patil

How do I View Returns on Takealot in South Africa?

Being an online retailer on Takealot is not always going to be a smooth ride. Sometimes, your customers may return their orders for several reasons, and that's okay. However, what's not okay is not understanding why they did so. Because it does not give you room for improvement. In this article, let's see how you can view returns on the Takealot Seller Portal in South Africa.View Returns on Takealot in South AfricaIf you are a Takealot Seller, then you can view all returns on the Takealot Seller Portal in South Africa. The returns window provides detailed insights on the product details, why the product was returned, and whether or not you can resell it.Let's understand how you can view returns on Takealot in South Africa.Log into your Takealot Seller Account.Then, from the left-hand menu, click on 'Sales' and select 'View Returns'.This will open the 'View Sales' window that displays all the sales within a defined date range and other parameters.You may not be able to manipulate data in this panel, but you can view specific information via keywords, IDs, and date ranges.What information does the View Returns window show?To understand what's going on in the View Returns section, you should understand all the sections/classifications. If you are a seasoned seller, understanding this will be easy as pie for you.We have explained View Returns in Takealot in our video right here. We highly recommend giving it a watch.The section includes the Return Date, RRN, Order ID, Product Title, SKU, TSIN, Return Reason, Quantity, Distribution Centre location, and Evaluation Outcome.The section will look something like this.If you observe the image above, you can see that certain sections have either a search bar or a filter. For example, you can search for a specific returned product with keywords, RRN code, SKU, or TSIN.You may also filter the list according to the reasons for returning the product, Takealot DC information, or evaluation outcome.The evaluation outcome is Takealot deciding whether the product is still sellable. If it is in a sellable condition, the product will be sold as an in-stock item in the future. If it's not, then a removal order will be declared for the returned product.Under the RRN code of each returned product, you will find the 'View Details' button. You can click this button to view all the details of your product, along with the return reasons and submit a dispute against the return (whenever applicable).How do I file a dispute on returned products in Takealot in South Africa?So, you wish to file a dispute against the reasons because you feel it was returned for the wrong reasons. Then it's time to file a dispute.Here's how you can do that.As you already know, you can see the complete information about a returned product from the link under the RRN code.Under Dispute Ticket ID, click on the Log a Ticket link.This should take you to a Google Form. Fill out all the relevant information accurately and submit your ticket.After submitting your ticket, you will receive an ID on your query, which you should save for tracking purposes.You can save that ID by going back to the View Returns page and pasting the Dispute Ticket ID in the block under the full details of the product.Please note that only certain return reasons allow you to file a dispute. Furthermore, you can only file a dispute on a return within 30 days after the collection of the returned item.Alternatively, you may also consider contacting Takealot via their support centre. Make sure you keep your dispute ticket ID at hand.ConclusionAnd that's all about the View Returns window on Takealot in South Africa. It allows you to see all the returns and file any disputes, thus giving you a fair ground in the retail trade.We have a full-fledged Takealot Seller Course that is FREE for a limited time. Head over to the link and take advantage of the offer today!For any queries, feel free to connect with us today.

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Published - Thu, 05-Sep-2024

Created by - Saket Patil

How to Create a Key Event in GA4 in South Africa?

Key events, also known as conversions, are important conversion events that define your website's success. Any event can be a key event but you have to mark it as a key event. Depending on your business goals, you may have different key events and they may change over time. In this article, let's take a quick look at how you can create a key event in GA4 in South Africa.Google Analytics 4, Events, and Key EventsA quick word about Google Analytics 4. It is a free-to-use online software that tags and records events on your website and generates analytical reports for your understanding. A GA4 report can help you understand your strengths and weaknesses and enhance your marketing strategy accordingly.Now, as we have seen in our previous article, you have to create events manually to instruct GA4 what it should record. For a complete tutorial, we highly recommend giving the article a read or watching this video for a visual demonstration.Now, let's talk about Key Events. A Key Event is an event you deem important for your business. For example, customers making a payment on your website is important for your revenue projections. Thus, customers making a payment could be a key event for your website.But how do you set up a key event in Google Analytics 4?How to Create a Key Event in GA4 in South Africa?To create a key event in GA4 in South Africa, you must set up your events first. Links to a complete guide on setting up events are provided above.Now, assuming you already have defined a few events in your GA4 account, it is time to mark them as key events. At least some of them. Let's dive into it!Log into your Google Analytics 4 Account.Next, click on 'Admin' from the left-hand menu. The 'Admin' section lies at the bottom of this menu.On the next window, scroll down to the 'Data Display' section, where you will find your 'Key Events' option. Click on it.Now, you will see a number of events that you have set up already. (Image below)Simply mark the events as 'Key Events' that are important for you.And you're done!Wait, the event I have set up is not on this list...Oh, that may happen sometimes, especially if you have set up a brand new event recently. Fret not, there's a workaround to this.Assuming you're on the 'Key Events' window, click on 'New Key Event' from the top right corner of the list.All you have to do is name your new key event. Make sure the name matches the event that you want to mark as a key event but does not appear in the list.And that's it. Now, every time the event triggers, GA4 will consider this event as your key event and generate reports accordingly. Eventually, this key event will show up under the key event list as well.ConclusionA key event in Google Analytics 4 can help you keep records of the most important events on your business website. It is very simple to create an event or a key event in Google Analytics 4. For more information with a visual demonstration, we highly recommend visiting our YouTube channel. New videos are uploaded every week.Besides that, we are also currently developing a Google Analytics 4 course. To further your knowledge of GA4 and master analytical and marketing skills, head over to our Google Analytics 4 Course. It is still a work in progress, so stay tuned with us!For any queries, feel free to contact us today!

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Published - Fri, 30-Aug-2024

Created by - Saket Patil

How do you View your Sales on Takealot?

Understanding how your sales are performing on Takealot is important for understanding your business's growth. Fortunately, this information is readily available with 100% transparency on Takealot. In this quick article, let's understand how to access and view sales information via the Takealot Seller Portal in South Africa.View your Sales on Takealot in South AfricaTo access sales information on your Takealot shop, you need to log into your Takealot Seller Portal account. From there, select the Sales tab from the left-hand side menu and select 'View Sales'.This should open the window that looks something like this.This window lists all your business sales in detail with full transparency on Takealot Seller Fees. Let's understand how you can read and sort data in this window for a better understanding of the sales data.Understanding the View Sales WindowThe Takealot View Sales window sorts the information into the following categories: Order Date, Sale Status, Order ID, Product Title, SKU, TSIN, Quantity, Distribution Center Location, Gross Sales, Total Fees including VAT, Net Sales, and Shipment Details.These categories help you understand the data better. Some of the categories also have special filters which help you sort out the information or search for specific information.For example, under the Order Date, you can set a date range to filter out older sales. Or if you want to find specific products, you can search for keywords in the search bar under the 'Product Title' section.For a full practical demonstration, we highly recommend watching this video. Shipment details are not showing up for some products...The reason for this is that the products have not been delivered yet to your customers. However, if you only see the shipment details missing but the total fees present, then that means you sold an in-stock item. Shipment details along with the total fees only show up when you fulfil an order via the Leadtime Order method.Total Fees details are not showing up...If the Total Fees details are not showing up for any product, that means the product has not been delivered yet; the order has not been fulfilled. Wait for the order fulfilment process to be done and then check back here after some time.Exporting Sales DataYou can also export your sales data via the 'Export Sales Details' button on the top left corner of this window.ConclusionAnd this is how you view the sales on Takealot and understand the data. For a practical demonstration, watch the video above. We have simplified the View Sales window in our video with practical demonstrations.Meanwhile, did you know that our Takealot Seller Course is free for a limited time? It's true. Register an account with us, head over to our Takealot Seller Course, and join today! For any queries or assistance, please feel free to connect with us.

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Published - Fri, 30-Aug-2024

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Skill Space

Expand | Grow | Empower

6 Online courses

Expert instruction

Live zoom workshops

Top categories

Top courses

Meta Course - Facebook & Instagram Advertising (COMING SOON)

Google Business Profile Course (Google My Business) (COMING SOON)

Takealot Seller Course - How to sell on Takealot

Google Analytics 4 (GA4) Course (COMING SOON)

Featured courses

Latest blogs

What are Replenishment Shipments on Takealot in South Africa?

How do I View Returns on Takealot in South Africa?

How to Create a Key Event in GA4 in South Africa?

How do you View your Sales on Takealot?

12 Live Classes included with Every Course

Skill Space

Expand | Grow | Empower

6 Online courses

Expert instruction

Live zoom workshops

Top categories

Top courses

Meta Course - Facebook & Instagram Advertising (COMING SOON)

Google Business Profile Course (Google My Business) (COMING SOON)

Takealot Seller Course - How to sell on Takealot

Google Analytics 4 (GA4) Course (COMING SOON)

Featured courses

Latest blogs

What are Replenishment Shipments on Takealot in South Africa?

How do I View Returns on Takealot in South Africa?

How to Create a Key Event in GA4 in South Africa?

How do you View your Sales on Takealot?

12 Live Classes included with Every Course

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