Published - Wed, 24-Jul-2024

How do I cancel my Takealot Seller Account in South Africa?

How do I cancel my Takealot Seller Account in South Africa?

So, you have decided to stop selling on Takealot? Well, if you are not selling on Takealot, you must deactivate your account before you move on. Why? Because Takealot Seller Fees will continue to accumulate whether you sell via the portal or not. So, how do you cancel your Takealot Seller Account in South Africa? Let's find out with this article.

How do I Cancel my Takealot Seller Account in South Africa?

If you are planning to deactivate your Takealot Seller account, you can literally do it in 3 simple clicks. Please note that we are discussing deactivating a Takealot 'Seller' account. If you are deactivating/deleting a Takealot Customer account, scroll down to Deleting your Takealot Customer Account in South Africa.

There are two ways to handle the cancellation of your Takealot Seller account. Deactivating the account or completely deleting the account and wiping associated data with it. Let's talk about them one by one.

How to Deactivate Your Takealot Seller Account?

Being a Takealot Seller can be a difficult experience. For any reason, you might want to consider taking a temporary break from Takealot. In that case, you may just want to deactivate your seller account temporarily.

Deactivating a seller account means you can always resume selling on Takealot whenever you want. During your deactivation, Takealot will not charge you a monthly fee.

To do so,

  • log in to your Takealot Seller Account.
  • Then, click on your profile icon in the top right corner.
  • Select 'Account'. This should open the Account Overview window.
  • Click on 'Stop Selling on Takealot'.

And that's it. You have successfully deactivated your account.

If you want to start selling on Takealot again, simply follow the steps above. If your account is deactivated, you will see a 'Start Selling on Takealot' button instead of 'Stop Selling on Takealot'. Simply click on it and your account will be reactivated and you can resume selling.

How to Cancel Your Takealot Seller Account?

Cancelling your seller account is just a step further after you deactivate it.

Once you click on 'Stop Selling on Takealot', Takealot will contact you to ask if you wish to cancel your Takealot account. If yes, Takealot will communicate with you and help you deactivate your Takealot Seller Account in South Africa. Follow the instructions accordingly. You will not be charged any subscription fee during your deletion.

Deleting your Takealot Customer Account in South Africa

Earlier, we mentioned that we are mainly focusing on deleting a Takealot Seller Account in South Africa. Now, let's talk about deleting your Takealot Customer Account in South Africa.

If you no longer use Takealot for any purchases, it is best to delete your Takealot Customer Account and all the associated data. Let's see how.

  • Navigate to the Delete My Account page.
  • If you have not logged in to your account already, Takealot will prompt you to log in.
  • Login to the account you wish to delete.
  • Carefully review all the information and then click on the 'Submit Deletion Request' button.
  • You will receive a confirmation email. Simply click on the link in your email and that's it!

You have successfully deleted your Takealot Customer Account and its associated data.

Final Thoughts

And that is how you deactivate or cancel your Takealot Seller Account in South Africa. This information is usually reserved for Takealot Sellers alone. The cancellation process happens via email communications. But now you know how or where you can initiate it.

Becoming a Takealot Seller can be a very rewarding experience for well-established businesses. Despite having plenty of subscription fees, Takealot can be a great source of revenue if you know where to invest and what products are selling. However, Takealot may seem overwhelming for starters. But fret not, Skill Space has a Takealot Seller Course that covers all the aspects of Takealot. It is also FREE for a limited time! So hurry up before the offer fades away.

If you have any further questions about Takealot, feel free to reach out to us.

Search
Popular categories
Education
15
Education is the process of facilitating learning, or the acquisition of knowled
Takealot Seller
10
How to sell on Takealot
Dropshipping
5
All content regarding Dropshipping
Social Media
2
All content regarding Social Media
Entrepreneurship Podcast
1
Welcome to the Entrepreneurship Podcast Series by James Edward Anthony
News
1
News blogs are not just about sharing news. They also include opinion pieces to All categories
Latest blogs
What are Replenishment Shipments on Takealot in South Africa?
What are Replenishment Shipments on Takealot in South Africa?
Takealot Distribution Centres (Takealot DCs) significantly reduce the time between order placement and order delivery. If you are a regular seller on Takealot, you may want to store your in-stock items in a Takealot DC to improve delivery times. However, your in-stock items are not infinite and you must replenish them occasionally. In this article, let's understand what replenishment shipments are on Takealot and how you can restock your inventory at a Takealot DC in South Africa.What are Replenishment Shipments on Takealot in South Africa?Replenishment Shipment on Takealot in South Africa is a process of stocking your inventory in advance in a Takealot DC. These 'in-stock items' remain at Takealot DC until they are sold to customers.Takealot Distribution Centres, commonly known as Takealot DCs, are one of the many reasons South Africans choose to sell on Takealot. These centres focus on streamlining the packaging and delivery process by significantly cutting down the delivery time and costs. This system is ideal for businesses that frequently make sales on Takealot.How does a Takealot DC improve delivery times?In a nutshell, you stock the products you are selling through your Takealot account in a Takealot DC in advance. Even though there are no active orders for that specific product, you can still choose to stock your products in a Takealot DC.Let's understand this with an example.You are a Cape Town-based business selling your products to customers in Johannesburg. To streamline the delivery process, you may choose to stock your products in the Johannesburg Takealot DC in advance. So, if any customer residing in Johanessburg orders your products, they may receive their product within 1-2 days.These 'in-stock' products are highly preferred by customers due to their enticing delivery times.How do I replenish my 'In-Stock Items' on Takealot?Step 1: Choosing the Items to Replenish a ShipmentTo do so, log in to your Takealot Seller Account. You will be seeing your Seller Dashboard by default.On this window, select the 'Shipments' option from the left-hand menu and click on New Replenishment Shipment. This should open a page that displays all the products that you sell on Takealot.Now, find the products in the list that you want to restock at a Takealot DC. Sort out these products with the help of filters available in each column's header.Did you find the product you want to replenish? Perfect! Now go to the end of that product's row. Under 'Qty Sending', you will see the initials for Johannesburg and Cape Town Takealot DCs. By default, their values will be zero.Now, to which Takealot DCs do you want to send the replenishment shipments? And how many? Input respective values in the boxes, and then select the 'Create Shipment' button on the bottom right corner.Step 2: Crafting a Draft ShipmentNow, depending on the locations you have chosen, Takealot may create draft shipments accordingly. If you have selected both Johannesburg and Cape Town, you will see two draft shipments.Once you are happy with the information, select 'Create Draft Shipments'This will take you to the next tab, which will be for Draft Shipments. If everything seems good to go, click on 'Process Shipment' to view your draft shipment.Now, you will see all the products you will be shipping. You can change the quantity for sending or remove any items if necessary. Once done, click on 'Mark Shipment as Confirmed' in the bottom right corner.After this, Takealot will ask you whether you want to decrease your stock at hand. This depends on how you are managing your inventory.Once done, click on 'Confirm Shipment'.Step 3: Confirmed Shipment StageNow that you have confirmed your shipment, you can print shipping labels and shipping notes, and book your delivery with Takealot. Furthermore, you can download Product Labels and a Picking List, Rename your Shipment, or Cancel the Shipment altogether.There are two important steps to do here.Printing the Product Labels. This will contain the Product Name and their Barcodes.Booking your delivery with Takealot. You can either deliver it by yourself, select your own courier, or deliver it with Takealot's preferred courier partner. We prefer Collivery as our delivery partner.This process must be understood practically. For such, we have an in-depth video covering every minute detail of the shipping aspect on our YouTube Channel. Please take a look.ConclusionOnce you have completed all the steps, you can go back to the seller portal and mark the shipment as complete. You may check this order in the shipped shipment tab on Takealot until it is delivered to Takealot. Once the replenishment shipments are delivered to the Takealot DC, those products will be ready to be sold as 'in-stock items' in South Africa.Remember, storing your 'Stock on Hand (SoH)' at a Takealot DC will incur extra charges after 30 days. While Takealot DCs significantly cut down on long delivery times, we highly advise you to keep a regular tab on these fees as they can quickly eat into your profits. We have a FREE Takealot Seller Course on Skill Space for a limited time where we explore the nooks and crannies of being a Seller on Takealot. Make sure you take advantage of the offer if you are interested.For any questions, please feel free to reach out to us.

6 Days Ago
How do I View Returns on Takealot in South Africa?
How do I View Returns on Takealot in South Africa?
Being an online retailer on Takealot is not always going to be a smooth ride. Sometimes, your customers may return their orders for several reasons, and that's okay. However, what's not okay is not understanding why they did so. Because it does not give you room for improvement. In this article, let's see how you can view returns on the Takealot Seller Portal in South Africa.View Returns on Takealot in South AfricaIf you are a Takealot Seller, then you can view all returns on the Takealot Seller Portal in South Africa. The returns window provides detailed insights on the product details, why the product was returned, and whether or not you can resell it.Let's understand how you can view returns on Takealot in South Africa.Log into your Takealot Seller Account.Then, from the left-hand menu, click on 'Sales' and select 'View Returns'.This will open the 'View Sales' window that displays all the sales within a defined date range and other parameters.You may not be able to manipulate data in this panel, but you can view specific information via keywords, IDs, and date ranges.What information does the View Returns window show?To understand what's going on in the View Returns section, you should understand all the sections/classifications. If you are a seasoned seller, understanding this will be easy as pie for you.We have explained View Returns in Takealot in our video right here. We highly recommend giving it a watch.The section includes the Return Date, RRN, Order ID, Product Title, SKU, TSIN, Return Reason, Quantity, Distribution Centre location, and Evaluation Outcome.The section will look something like this.If you observe the image above, you can see that certain sections have either a search bar or a filter. For example, you can search for a specific returned product with keywords, RRN code, SKU, or TSIN.You may also filter the list according to the reasons for returning the product, Takealot DC information, or evaluation outcome.The evaluation outcome is Takealot deciding whether the product is still sellable. If it is in a sellable condition, the product will be sold as an in-stock item in the future. If it's not, then a removal order will be declared for the returned product.Under the RRN code of each returned product, you will find the 'View Details' button. You can click this button to view all the details of your product, along with the return reasons and submit a dispute against the return (whenever applicable).How do I file a dispute on returned products in Takealot in South Africa?So, you wish to file a dispute against the reasons because you feel it was returned for the wrong reasons. Then it's time to file a dispute.Here's how you can do that.As you already know, you can see the complete information about a returned product from the link under the RRN code.Under Dispute Ticket ID, click on the Log a Ticket link.This should take you to a Google Form. Fill out all the relevant information accurately and submit your ticket.After submitting your ticket, you will receive an ID on your query, which you should save for tracking purposes.You can save that ID by going back to the View Returns page and pasting the Dispute Ticket ID in the block under the full details of the product.Please note that only certain return reasons allow you to file a dispute. Furthermore, you can only file a dispute on a return within 30 days after the collection of the returned item.Alternatively, you may also consider contacting Takealot via their support centre. Make sure you keep your dispute ticket ID at hand.ConclusionAnd that's all about the View Returns window on Takealot in South Africa. It allows you to see all the returns and file any disputes, thus giving you a fair ground in the retail trade.We have a full-fledged Takealot Seller Course that is FREE for a limited time. Head over to the link and take advantage of the offer today!For any queries, feel free to connect with us today.

Thu, 05-Sep-2024
How to Create a Key Event in GA4 in South Africa?
How to Create a Key Event in GA4 in South Africa?
Key events, also known as conversions, are important conversion events that define your website's success. Any event can be a key event but you have to mark it as a key event. Depending on your business goals, you may have different key events and they may change over time. In this article, let's take a quick look at how you can create a key event in GA4 in South Africa.Google Analytics 4, Events, and Key EventsA quick word about Google Analytics 4. It is a free-to-use online software that tags and records events on your website and generates analytical reports for your understanding. A GA4 report can help you understand your strengths and weaknesses and enhance your marketing strategy accordingly.Now, as we have seen in our previous article, you have to create events manually to instruct GA4 what it should record. For a complete tutorial, we highly recommend giving the article a read or watching this video for a visual demonstration.Now, let's talk about Key Events. A Key Event is an event you deem important for your business. For example, customers making a payment on your website is important for your revenue projections. Thus, customers making a payment could be a key event for your website.But how do you set up a key event in Google Analytics 4?How to Create a Key Event in GA4 in South Africa?To create a key event in GA4 in South Africa, you must set up your events first. Links to a complete guide on setting up events are provided above.Now, assuming you already have defined a few events in your GA4 account, it is time to mark them as key events. At least some of them. Let's dive into it!Log into your Google Analytics 4 Account.Next, click on 'Admin' from the left-hand menu. The 'Admin' section lies at the bottom of this menu.On the next window, scroll down to the 'Data Display' section, where you will find your 'Key Events' option. Click on it.Now, you will see a number of events that you have set up already. (Image below)Simply mark the events as 'Key Events' that are important for you.And you're done!Wait, the event I have set up is not on this list...Oh, that may happen sometimes, especially if you have set up a brand new event recently. Fret not, there's a workaround to this.Assuming you're on the 'Key Events' window, click on 'New Key Event' from the top right corner of the list.All you have to do is name your new key event. Make sure the name matches the event that you want to mark as a key event but does not appear in the list.And that's it. Now, every time the event triggers, GA4 will consider this event as your key event and generate reports accordingly. Eventually, this key event will show up under the key event list as well.ConclusionA key event in Google Analytics 4 can help you keep records of the most important events on your business website. It is very simple to create an event or a key event in Google Analytics 4. For more information with a visual demonstration, we highly recommend visiting our YouTube channel. New videos are uploaded every week.Besides that, we are also currently developing a Google Analytics 4 course. To further your knowledge of GA4 and master analytical and marketing skills, head over to our Google Analytics 4 Course. It is still a work in progress, so stay tuned with us!For any queries, feel free to contact us today!

Fri, 30-Aug-2024

 All blogs